Cookies Policy

This policy specifically explains how we and our partners deploy cookies and the options you have to control them.

Our use of cookies

Cookies help us provide you with a better website, by enabling us to monitor which pages or features you find useful and which you do not.

What is a Cookie?

A cookie is a small text file that is stored on your computer or other device, when a website is loaded on your browser. A cookie is widely used to "remember" you and your preferences. Cookies cannot access any information on your computer and most web browsers automatically accept cookies. To learn more about cookies visit allaboutcookies.org (External website).

Information collected and our purpose for using cookies

We may use cookies to record anonymous, non-personal information about your visits to this website in order to measure engagement interest.

We may also collect non-personal information about your visit to our website, based on your browsing (click stream) activities. This information includes pages browsed, projects viewed, tools used and other analytical data. We use these details to improve how our website functions and to understand how users interact with them.

We use the following cookies

Essential cookies are 'strictly necessary' to provide the basic core functionality of the website and cannot be turned off.

Participant-facing Cookies - EngagementHQ

The following list of cookies are utilised when a user visits the participant-facing side of your EngagementHQ site.

 

Cookies

Type

Usage

Expiry

_ehq_uid

Essential

Holds a user's encrypted id. It's used to identify an anonymous user during a session. It is required for reporting.

Depends on the browser. Edge and Chrome cap at 400 days. Firefox and Safari do not cap and use the 2 years set in the EHQ app.

_ehq_last_visit

Essential

Required for reporting last visited tracking for page visits (except for home and hub pages).

Depends on the browser. Edge and Chrome cap at 400 days. Firefox and Safari do not cap and use the 2 years set in the EHQ app.

_ehq_session_id

Essential

Assigns a session ID to all related activity within that session. It is required for reporting.

30 minutes

_engagementhq_v3

Essential

Stores an encrypted version of your tokens, ensuring that we can verify your access securely on our website. It is required for the entire application.

2 days

participant_fe

Essential

Required on the participant-facing site to correctly load the login, registration, and reset password pages.

Session

cookie_consent

Essential *

Used when the cookie consent banner is accepted. *Essential if the cookie consent toggle is enabled in EngagementHQ admin > Site Settings (controlled by admin)

Depends on the browser. Edge and Chrome cap at 400 days. Firefox and Safari do not cap and use the 2 years set in the EHQ app.

pfe_ideas

Essential *

Required on the participant-facing site to correctly load the ideas tool. 

*Essential if the ideas tool is used (controlled by admin)

Session

 

Contact Us

For further information about our policy and related information practices, or to make a complaint, please contact us on support@engagementhq.com (External link)